Privacy notice
In accordance with Mexico’s Federal Law on the Protection of Personal Data Held by Private Parties, Deskrive Innovations S.A. de C.V. provides the following privacy notice.
Deskrive Innovations S.A. de C.V. is responsible for the use and protection of your personal data. In compliance with the obligations established in Mexico’s Federal Law on the Protection of Personal Data Held by Private Parties, this notice informs data subjects about the information collected from them and the purposes for which it will be used.
Address
We also inform you that Deskrive Innovations S.A. de C.V. is located at:
CDA DE GRUTA 19 INT 10. JARDINES DEL PEDREGAL. CP: 01900. ALVARO OBREGON. CIUDAD DE MEXICO.
Purposes of processing
The personal data we collect from you will be used for the following purposes, which are necessary to establish our relationship with you and to fulfill the services and/or orders you request:
We request users’ contact details so that we can follow up on their requests and assist our customers or prospective customers.
Personal data collected
To fulfill the purposes described in this privacy notice, we will use the following personal data:
Name, telephone number, email address, address, tax information, RFC (Mexican tax identification number) and registered business name.
We also inform you that your personal data will not be shared with any authority, company, organization or person other than us and will be used exclusively for the stated purposes.
ARCO rights
You have the right at any time to know what personal data we hold about you, why we use it and the conditions under which we use it (Access). You also have the right to request the correction of your personal information if it is outdated, inaccurate or incomplete (Rectification); to have your information removed from our records or databases if you believe it is not being used appropriately (Cancellation); and to object to the use of your personal data for specific purposes (Opposition). These rights are known by their Spanish acronym, ARCO.
To exercise any of your ARCO rights, you must submit the relevant request through the following online address:
deskrive.com or by email at hola@deskrive.com
You may also use these channels to learn about the procedure and requirements for exercising ARCO rights. Your request to exercise these rights must include the following information:
Name, telephone number, email address, company name and RFC (Mexican tax identification number).
We will respond to your request within 15 business days, using the following method:
The response will be sent by email.
Personal data department
The contact details of the person or department responsible for processing ARCO rights requests are as follows:
- a) Responsible department: Customer Service Department.
- b) Address: CDA DE GRUTA 19 INT 10. JARDINES DEL PEDREGAL. CP: 01900. ALVARO OBREGON. CIUDAD DE MEXICO.
- c) Telephone: (55) 6651-1183
- d) Email: customer.support@deskrive.com
Withdrawal of consent
You may withdraw your consent to the use of your personal data at any time. You may likewise withdraw any consent you have given us to process your personal data. However, please bear in mind that we may not always be able to fulfill your request or stop using your data immediately, as a legal obligation may require us to continue processing it. You should also consider that, for certain purposes, withdrawing your consent may mean that we can no longer provide the service you requested or that your relationship with us will end.
To withdraw the consent you grant here or to limit disclosure, you must submit the relevant request to the following email address:
You may also request information about the procedure and requirements for withdrawing consent and limiting the use and disclosure of your personal information. These requests must include the following information:
Name, telephone number, email address, company name, RFC (Mexican tax identification number) and the request.
We will respond to your request to withdraw consent or limit disclosure of your data within no more than 15 business days, using the following method:
By email to the address provided in your request.
Changes to this privacy notice
This privacy notice may be modified, changed or updated as a result of new legal requirements; our own needs regarding the products or services we offer; our privacy practices; changes to our business model; or other reasons. We undertake to keep you informed of changes to this privacy notice. You may also request information about whether it has changed by contacting the following email address:
Last updated: 2 January 2023